Privacy Policy
Your privacy matters to us. This policy explains how Dextrolumarian collects, uses, and protects your personal information when you interact with our platform.
Information We Collect
When you engage with our game mechanics and 3D design platform, we collect various types of information to provide you with the best possible experience. This includes personal details you provide directly, such as your name, email address, and contact information when creating an account or reaching out to us.
Personal Information
- Name and contact details
- Account credentials and preferences
- Professional background information
- Communication history with our team
Technical Data
- IP addresses and device identifiers
- Browser type and operating system
- Website usage patterns and interactions
- Performance metrics and error logs
We also gather technical information automatically through cookies and similar technologies. This helps us understand how you navigate our platform and what features you find most valuable. Everything we collect serves a specific purpose in improving your learning experience with our game mechanics curriculum.
How We Use Your Information
Your information helps us deliver personalized educational content and maintain our platform's functionality. We use your data to process your enrollment in our programs, communicate important updates, and provide technical support when you need it.
We never sell your personal information to third parties. Your data is used exclusively to enhance your experience with our 3D design and game mechanics programs, and we take this responsibility seriously.
Analytics data helps us identify which aspects of our curriculum resonate most with students, allowing us to refine our teaching methods. We might analyze completion rates for different modules or track which 3D modeling techniques generate the most questions, but this analysis focuses on patterns rather than individual behavior.
Data Sharing and Disclosure
We maintain strict control over your information and only share it in specific circumstances. Our team members who work directly with students have access to relevant information needed to provide support and guidance throughout your learning journey.
Third-party services we use for platform functionality – such as email delivery systems or analytics tools – receive only the minimum information necessary to perform their specific functions. These services are bound by contractual agreements to protect your data and use it solely for the purposes we specify.
Legal requirements might occasionally compel us to disclose information, but this would only occur in response to valid legal processes or to protect the rights and safety of our community members.
Your Privacy Rights
You have significant control over your personal information. At any time, you can request access to the data we hold about you, ask for corrections to inaccurate information, or request deletion of your account and associated data.
If you want to limit how we use your information or withdraw consent for certain processing activities, we'll work with you to accommodate these preferences while maintaining essential platform functionality. You can also opt out of marketing communications while still receiving important updates about your courses.
For any privacy-related requests or concerns, contact our team directly. We typically respond within 48 hours and aim to fulfill most requests within two weeks, though complex requests might take additional time.
Data Security and Retention
We employ multiple layers of security to protect your information, including encrypted data transmission, secure server infrastructure, and regular security audits. Our team follows established protocols for handling personal data, and we limit access to information on a need-to-know basis.
Your account information remains active as long as you continue using our platform. Course progress and project work are retained to support your ongoing learning objectives. If you decide to close your account, we'll delete your personal information within 90 days, though we may retain anonymized usage statistics for research purposes.
Certain information might be retained longer due to legal obligations or legitimate business needs, such as maintaining financial records or resolving disputes. However, we always apply retention periods that balance your privacy interests with practical operational requirements.
International Data Transfers
Operating from Japan, we primarily process and store your information within the country. However, some of our technical service providers are located in other regions, which means your data might be transferred internationally for specific processing activities.
When international transfers occur, we ensure adequate protection through contractual safeguards and by working only with providers who maintain strong privacy standards. These arrangements include specific provisions for data protection and give you rights regarding your information regardless of where it's processed.
Cookies and Tracking Technologies
Our platform uses cookies to remember your preferences, maintain your login session, and analyze how different features perform. Essential cookies are necessary for basic functionality, while analytics cookies help us understand user behavior and improve our educational content.
You can control cookie settings through your browser, though disabling certain cookies might limit some platform features. We don't use cookies for advertising purposes or share cookie data with advertising networks.
Changes to This Policy
We review and update this privacy policy regularly to reflect changes in our practices or legal requirements. Significant changes will be communicated directly to active users via email, and we'll always provide reasonable notice before implementing modifications that affect how we handle your information.
Minor updates or clarifications might be posted directly to this page. We encourage you to review this policy periodically, especially if you have ongoing interactions with our platform or are enrolled in our programs.
Contact Us About Privacy
For questions about this privacy policy or to exercise your privacy rights, reach out to our team at contact@dextrolumarian.org or call +81792992500. You can also write to us at 460 Yamaga, Ubuyama, Aso District, Kumamoto 869-2703, Japan.
Last updated: January 15, 2025